At Funy AI, we are committed to providing a transparent and hassle-free experience with our AI-powered tools. We operate strictly on a one-time payment model (Pay-as-you-go). This means you only pay for the credits you purchase, with no automatic renewals, no hidden fees, and no recurring subscriptions.

No Cancellation Required

Since Funy AI does not offer subscription plans, there is no need to unsubscribe or cancel anything. You will never be automatically charged again after your purchase. You have full control over your spending and can simply choose not to purchase additional credits in the future if you no longer wish to use the service.

Eligibility for Refund

We want you to be satisfied with your purchase. Refunds are available for one-time purchases under the following conditions:

•Time Frame: You must request a refund within 30 days from the date of your purchase.

•Usage Threshold: The total number of credits used on the account must be less than 50.

This threshold is calculated based on the cumulative credit consumption across all Funy AI services, including but not limited to AI Video Generator, and AI Enhancer. If the total credit usage on an account is 50 credits or more, it is deemed that the service has been extensively utilized, and the account will no longer be eligible for a refund. This policy is in place to prevent abuse and ensure fair access to our services for all users.

If you’re unsure about your eligibility, we’re happy to assist—just reach out to info@funy.ai.

How to Request a Refund

1.Contact Us: Email info@funy.ai with your purchase details and reason for the refund request.

2.Provide Details: Include your email, the last 4 digits of the card used, and the specific credit package purchased.

3.Processing Time: Refunds are reviewed and processed within 7 business days of receipt.

Refunds will be credited to the original payment method unless agreed otherwise.

Non-Refundable Situations

We reserve the right to decline refund requests under these circumstances:

•High Usage: If your account has significantly used AI services during the subscription period

•Violation of Terms: If you’ve breached our Terms of Service

•Late Requests: Requests made after 30 days from purchase will not be considered

•Chargebacks: Fraudulent or unauthorized chargebacks will be disputed. We strongly encourage you to contact us before initiating a chargeback.

Exceptions may apply under special cases—please contact support for more information.

Policy Updates

Funy AI reserves the right to modify this refund and cancellation policy at any time. Continued use of our services following any changes constitutes your agreement to the revised policy. We recommend checking this page periodically.

Contact Us

For refund requests, subscription cancellations, or any questions, contact:

Email: info@funy.ai

Our team is here to help ensure your experience with Funy AI remains valuable and stress-free.

This policy is designed to maintain transparency, fairness, and user trust, while protecting both our users and the Funy AI platform.